Modern Technology. Old Fashioned Service.
Sage CRM - Customer Relationship Management Solution
For a successful customer-centric business, winning a new customer is only the beginning of what should be a long and profitable relationship. But keeping customers happy means ensuring they get what they want, when they want it. From defining processes to tracking cases and solutions, you can resolve customer issues effortlessly. Sage CRM is designed to help you manage and resolve customer inquiries and issues efficiently and effectively, by accessing real-time customer information when you need it. Your customer service staff gains full access to every customer communication, so you can make every interaction informative and effective.
A customer relationship management (CRM) solution holds an impressive amount of information and functionality for distributors. The most key area to building customer relationships is creating a deep level of customer insights about each customer’s preferences and how he or she likes to do business. Having this insight as well as being able to respond in a relevant way builds a customer’s trust and loyalty. Also, providing insights on products and recommendations helps each customer manage and grow their business.
We're not out to change the world, just the way you think about technology.
Sage CRM directs your sales efforts toward the most profitable, most winnable deals and helps you make the most of cross-selling and upselling opportunities. With instant access to pipelines, calendars, sales reports, contacts, and much more, your salespeople are freed up to focus all their efforts on selling. Using Sage CRM, you can track leads from lead capture to close. This ensures that time and resources are invested into the deals that are most likely to close. It also enables the sales team to easily identify and recruit new customers and resell or upsell to existing accounts.
What's the need for a Customer Relationship Management Solution?
Serving Ohio, Western Pennsylvania and Tennessee
with Sage 100, Sage 100c Subscription, Sage CRM and JobOps Job Management Software
Sage CRM enables your marketing teams to plan, execute, and measure the success of every marketing campaign. It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork and making the best use of your marketing resources. With Sage CRM your teams can easily roll out automated marketing campaigns, putting marketing resources to their best use. The success of these campaigns can be tracked in real time, at any stage from the initial lead to the close.
Provide Better Customer Service
Targeted, Measurable Marketing with Sage CRM
Concentrated Sales Management